change process behavior to improve performance

under construction



After a 30+ year career delivering process improvement and technology project solutions, I now dedicate myself to training and coaching professionals in process design and improvement.

My 3-day Business Process Design & Improvement Masterclass is an immersive experience aimed at today's professionals. The program is methodology independent and presents a simple, universal, and powerful framework for design and improvement based on my book "More Perfect by Design: The science of designing more perfect business processes."


How I Can

Help You

3 day, 22.5 PDU course delivered through PMI Lakeshore Ontario Chapter; small class limited to about 15 participants. Master the art, science, and practice of Business P...
Process Design Masterclass
22 hr 30 min
under $700

Mississauga ON, Canada


Tel: 905-270-4036

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