Designing Complex Business Processes


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 Every paradigm needs a strong foundation.

The Relational Process Model (RPM) is the foundation for Business Process Design Canvas.

  First:     Architect for stakeholder outcomes.
Next:     Design for peak performance
Then:    Deploy for engagement and accountability.
Finally:  Manage execution to achieve & sustain peak performance. 
Master complexity, grow talent
  • Complexity can put the business and your career at risk.
  • Complexity can hide defects, errors, and opportunities.
  • Complexity can create stress, risk, and failure.


  • Complexity can also drive performance up.
  • Complexity can develop talent.
Design is the key to mastering business process complexity. So, doesn't it make sense to master business process design?


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